Individual all-round service at BusStore Coventry
The best in customer service
No two customers are the same - nor should they be. Andy Nixon feels that it is his job to talk to customers and find out what they really want. His many years of comprehensive experience in personal transportation help him a lot.
Like all successful salesmen, Andy Nixon knows that the relationship between customer and sales representative is a very personal one. This is as true for a vehicle pool of 500 vehicles as it is for a small family business with two or three vehicles. Nixon informs all of his customers in detail about the vehicles. Even vehicle pool managers who want to buy very used cars "as is" and perform their own repairs.
Products and service must be right
"Nobody buys anything because the sales representative is a nice guy", says Andy Nixon. "It is very important to us that customers also come back. And they do that because our quality products come with individual, high-quality service." This is the secret to repeat business in the future.
BusStore knows this and for this reason Europe's largest used bus provider offers its sales employees in Coventry the support they need. The OMNIplus Parts & Service is located on the property, as is the new sales department for vehicle sales. Here, vehicle pool managers can find everything they need in one place. Should they need technical training, it is also offered on location. The new delivery center will be finished by the end of the year.
The BusStore Coventry is located centrally near the M6, close to Birmingham. It lies immediately at Junction 2 and is thus easy to find.